Contact
Got a question about sizing, your order or a design? Reach out directly and we'll get back to you as soon as possible.
You can reach us by DM on Instagram and TikTok, or by email at contact@julandstory.com.
FAQ
Clothing
What makes your anime clothing unique?
Our anime clothing stands out due to its emphasis on storytelling. Each design tells a narrative inspired by beloved anime series, giving our clothing a unique meaning.
Are the clothing comfortable to wear?
Absolutely. We prioritize comfort with high-quality materials and designs that are visually appealing and comfortable to wear.
How can I choose the right size?
Refer to our size chart for detailed instructions on measurements and selecting the perfect size for a comfortable fit.
How is the embroidery quality ensured?
We use high-quality embroidery techniques and materials to ensure durability and colorfastness, even after repeated washes.
Shipping and ordering
Do you offer international shipping?
Yes, we ship worldwide.
Are designs limited or do they come back regularly?
We offer a mix of exclusive limited drops and permanent collection pieces. Once a limited design sells out, it will not return.
What about returns and exchanges?
We provide a 14-day return policy. If you are not satisfied with your purchase, contact us at contact@julandstory.com and we will assist you.
Community and Interaction
What makes your community special?
Jul&Story is built around a shared love for anime and storytelling. Follow us on Instagram and TikTok to stay connected and share your story.
Can I suggest ideas for new designs?
We value input from our community. Share your suggestions via DM on Instagram and TikTok, or by email at contact@julandstory.com.
